Are you performing your daily data backups? If you aren’t, you’re not the only one—and that’s not necessarily a good thing.
When you choose to use a locally-installed software client/server application you choose to own your data. But with great data ownership, comes great responsibility. Unfortunately, most users don’t realize this until it’s entirely too late.
Contact the support department today for more information about performing daily data backups.
Just picture yourself walking into the office early one Monday morning. You press the power button on your computer and wait for it to boot up. Nothing happens. You check to make sure the power cord hasn’t been knocked loose by the cleaners, but it’s securely plugged in. So you call Shannon over because she’s good with computers. She’s able to get it to turn on. You breathe a sigh of relief. But there’s a slight hitch—all of your Practice Perfect data has been wiped clean.
You begin to panic. It’s 8:30 am and your first appointment is at 9:00 am. You call the support department in a frenzy and ask them:
“Where’s my data?”
“Did you do a backup when you left the office on Friday?” the support representative asks.
“No,” you say.
“When was the last time you performed a backup?” the support representative asks.
Astounded, you reply “I thought you were doing my backups for me!”
The situation described above happens all too often. Clients assume that we’re doing their daily data backups for them. But when it comes to your patients’ health information, and your clinic’s financial information, it’s your responsibility to safeguard your data.
Click here to learn about how to perform your daily data backups.
Fortunately, performing data backups is pretty easy. That’s because there’s only actually one file folder that needs to be backed up!
The entirety of your Practice Perfect data is contained in a folder called ‘Database’. So, if you need to create a backup, you need only copy and paste the ‘Database’ folder onto a USB flash drive or an external hard drive. However, we recommend taking it one step further and setting up a redundant backup to the cloud, as well.
The reality is, something can happen to your flash drive or your external hard drive. Whether they become lost, stolen, or corrupted, they aren’t immune to data loss. But when you have a redundant backup quietly running in the background, you don’t need to worry. Hour by hour, the backup will automatically create a copy of your database, encrypt it, and store it securely in the cloud. This ensures that if, for any reason, you are unable to restore your ‘Database’ from a flash drive or an external hard drive, you still have an escape route.
Practice Perfect has actually partnered with a company that specializes in automated cloud backup solutions for the healthcare sector. Their name is DataHEALTH and you can learn more about their product here.