Learn about the newest Practice Perfect updates! You can search for a specific release # or for a range of release #'s, a range of release dates or by software function category. As always, please contact us if you have any questions or require assistance.
Welcome to Practice Perfect 3.0!
Release 3.0.0.585 and 3.0.0.586
With this new release comes a major appearance change and a completely different internal engine that will provide for greater speed, flexbility and the handling of special characters and fonts in clinical documentation.
Due to the nature of the changes, if coming from a version prior to 560, this update must be installed by one of our support representatives and can take a substantial amount of time. Please contact us at [email protected] or via phone at (877) 510-7473.
Thank you.
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Client Header Bar info
The selected client's Policy, ID & Claim # are now shown next to each Billing Rule in the client's header.
Finding Clients by Insurance info:
Under Actions, from the Client Listing panel, the user can now select to find the client by Claim, Policy, ID #.
Show Billing Rule security:
A new security option entitled Show billing rules in client header. If disabled, the user will not be able to see any insurance coverage information at all in the selected client's header.
Physician Listing (US only):
The Physician Listing screen now contains each Physician's NPI #. The user can now also search the list by NPI #.
Payor Rates:
An issue existed in the Payor Rates panel, under each Payor, in which any rate changes entered would not have been retained if another Payor Rate was deleted during the same session for that Payor. This has been corrected.
General Windows issue:
In some cases, Windows changed the way pop-up confirmation panels co-existed with other panels in which the user could no longer click on OK, Cancel, etc, in some panels and the system appeared to have frozen - it was a rare occurence but has been corrected nonetheless.
Two-Factor Authentication:
Two-factor authentication has come to the web version of Practice Perfect!
Please contact our support department for more information on setting up two-factor authentication, it is disabled by default.
Want to learn more? Visit https://practiceperfectemr.com/learningcenter/posts/view/how-to-setup-2fa
Find Appointments/Client Signatures:
A new option entitled Show Client Signature has been added to the reporting of the search results in Find Appointments. If selected, the signature that the client had entered when using the Practice Perfect Check-In app will be included on this report to assist with confirmation of attendance.
Pending Appointment report:
A recent bug altered the order of the appointments printed on this report. This has been corrected and appointments will now be listed in order of date/time and not by each resource.
Wired Client integration:
In order to enhance the speed in which Practice Perfect speaks to the Wired Client and reduce the possiblity of delays and errors, the internal logging of Wired Client communications with Practice Perfect has been removed and is no longer required. There is nothing that the user needs to do here and there is no change to the user experience, this is for information only.
List Only Invoice style:
When producing the List Only invoice style report (or reproducing), the total value would always show as $0.00 even though it was recorded correctly. This has been fixed.
Limit per Day Billing Rule:
The messaging when the Amount per Day billing rule is being exceeded has been changed to be more clear.
Fee Package Double-Billing:
A bug in which Fee Packages were charged twice if auto-charging is enabled when the client arrives and/or completes an appointment has bee corrected. This only occured if the appointment status was changed multiple times.
Exporting reports:
Security Reporting:
Two new reports have been added to Practice Perfect under the new report category entitled Security & Audit.
User Activities Report: This report will show, for each user, a list of what documents and notes were entered, editing, viewed, printed or faxed, which reports were printed and which clients were added, viewed and edited - and when.
User Login/Logoff report: This report will show when users logged in and out of Practice Perfect.
To enable the tracking, please visit Settings, Other Settings, Security and tick Log viewing and editing of clients, daily notes, documents and reports and tick Track User Login/Logout.
Daily Reconciliation & Operations Summary reports:
A 'conversion error' was sometimes occuring when printing this report - this has been corrected.
General Ledger Summary report:
Payments with the exact same description were being lumped together on this report and the dollar value reported incorrectly, this rare occurence has been corrected.
Revenue Report export:
Activity by Goal Listing:
The Activity by Goal and Tests panel Last Modified Date column was sometimes reflecting the last time a Practice Perfect update was performed that affected the goals - this field will now only reflect when a user last modified each goal.
Canned Evaluations:
For those not using the built-in Physical Therapy Eval, Lumbar, Cervical, Re-Eval and Discharge Summary documents - these can now be turned-off in Practice Perfect - this is something that has to be performed by our support department.
Security:
A minimum 3 character password is now required AT ALL TIMES.
For new installations and any time you select to change your password, a minimum 3 character requirement has been implemented. This can be increased under Settings, Other Settings, Security in the Minimum Password Length field.
Patient Portal:
At times, the list of available services for a client, after logging-in, was not appearing. This has been corrected.
WEB Practice Perfect:
The Waiting List and Find Appointments functions have been added to the web version of Practice Perfect (there were a few newer issues with the Waiting List corrected in R586).
Patient 360 Measure #226:
Measure #226 has been added to the Patient 360 MIPS integration.
EDI835 Remittance Processing:
The "PR" claim rejection reasons were not being shown on the EDI835 Remittance Processing report - this has been corrected.
EDI837 Include Attachments option:
Users can now include a notification to a payor in their EDI837 file of documents/attachments that are forthcoming.
To do so, from the Client Activities by Service screen, select and expand any service that is going to be sent to the insurer, click on the Payor line of the charge, right-click and select Files to include with this charge. The user will then be prompted to enter both the delivery method and file name for up to ten documents.
Note: This does not actually attach the files, but simply notifies the insurers that the files are forthcoming in whatever method specified in the "PWK" segment of the EDI837.
EDI837 Submissions:
Segment "REF*G1*CLAIM#" in Loop 2300 has been restored if the Payor EDI option Loop 2010BA/2010CA to Include Claim Number is not selected.
Telus Integration:
Schedule Auto-Charge function:
Each Incident's Usual Duration will now be respected by the auto-billing function. If a Usual Duration exists and the Usual Fee Code is based on duration, the amount of the charge will be calculated accordingly when the client Arrives/Completes their appointment.
Revenue Report:
Faxing:
An error that somes occured during faxing (having to do with establishing page counts) has been corrected.
HCAI Update R3.26:
This update supports the new R3.26 HCAI drive update - these are purely internal and does not alter the user experience.
Client Check-in Application:
A bug introduced with version R585 preventing login to this application (having to do with the new Two-Factor authentication) was corrected in R586.