Tips and Tricks: What Is This Red Line on My ‘Scheduler’ and How Do I Get Rid of It?

In our Tips and Tricks series, we provide clinic with novel ways for making the most of Practice Perfect. 

 

In Version 487, we introduced a new feature which enabled you to know the exact time when looking at the ‘Scheduler’. We implemented this was by incorporating a red line in the ‘Scheduler’ that indicates the current time. To see what it looks like, check out the picture below.

 

 

As the day progresses, the red line gradually works its way down the ‘Scheduler’, allowing you to keep tabs on the current time. And like most of the changes and enhancements that we make to Practice Perfect, it was a direct result of the feedback that we received from our clients. But as we all know, you simply cannot please everyone.

 

Training new front desk staff on how to enter appointments? Click here to watch our tutorial video on the subject. 

 

When we introduced this red line, it came as a shock to many users. Contrary to the clinics that requested it, a large number found it distracting, and wanted to banish it from their ‘Scheduler’, never to be seen again. So in Version 490, we added an option that allows you to remove the red line from the ‘Scheduler’ altogether.

 

 

To remove the red line from your ‘Scheduler’, select ‘Settings’ and then ‘Customize Schedule’ from the menu bar at the top of the screen. In the table towards the bottom of the panel, choose ‘Appointment Cell’. The very last option in that list of settings reads ‘Indicate current time on the scheduler’. By un-ticking that box, you’ll remove the red line from the ‘Scheduler’.