Welcome to the August edition of our monthly e-newsletter! In this issue we talk about a couple changes coming to Wired Client, an update on PenPal AI, and a recording from the Gamechanger AI Summit.
Our Latest Release
Practice Perfect’s latest official release is Version R654. For more information about the updates and changes included in this release, click here.
PenPal AI: Dictation Coming to Desktop
With the release of R564, PenPal AI was added to the desktop version of Practice Perfect. It has nearly all of the features available on the web version, with the exception of dictation–but that’s set to change in early September when we release our next build.
Our beta test of PenPal AI will continue throughout the fall so if you haven’t already, please be sure to register here.
Wired Client: More Updates on the Horizon
Over the next month, we’ll be rolling out a couple changes to Wired Client aimed at enhancing its security measures, as well as the addition of a much-requested feature.
Enhancing Security
If you’ve logged into Wired Client recently, you may have noticed a warning message prompting you to update your contact information in your Staff profile. The reason for this is because next month we will be introducing two-factor authentication (2FA) to the system.
Due to the sensitive nature of the information in Wired Client, we’re taking steps to ensure that there’s an added layer of security for your data. And while it will initially be an optional feature, the intention is to make it a mandatory one for all users. So please take this opportunity to update your profile with your most up-to-date contact information to avoid any potential issues during its rollout.
Leveraging Your Clinic Phone # for SMS
Since launch, clients have been asking us if it’s possible to use their clinic phone number for texting, and until recently, it wasn’t. But our carrier partner has added an option where they can port the SMS capabilities for a phone number into our system, without impacting your voice line.
The cost for this feature is only $5 per month. We do have to run a brief check to ensure the number is portable, but in most cases, the transfer can be completed in 2-3 business days.
To learn more about porting your number into Wired Client, contact us here.
Watch: How to Automate for Sanity, Not Just Growth
In case you weren’t able to make it to Practiceology’s Gamechanger AI Summit, we’ve got you covered.
Check out the above video to watch Steve Presement and Paul Wright discuss the proliferation of AI in the healthcare space, and how it can be used to make life easier for you and your team.