A long time ago, when people spoke about robots taking jobs from living, breathing humans, it sounded like something out of a science fiction novel. However, today we hear about this happening more and more. Objectively speaking, there’s a lot to be said for the way in which they enable businesses to automate their workflow. And in this article, we’ll be discussing some of the ways that the little robots in your computer can work with your clinical management software to automate your workflow.
Automatic Appointment Reminders
We’ve partnered with a company named ReminderCall to provide our users with an automated appointment reminder solution. In the outpatient rehabilitation industry, we hear about cancellations far too often. But one of the best ways to curtail them is by keeping in contact with your patients.
ReminderCall assists you with this by automatically send your patients either a phone call, an email, or a text message prior to their appointment. This helps ensure that their appointment, and your clinic, remain top of mind.
This integrated add on plays a role in automating your clinic’s workflow by making it unnecessary to have a staff call and confirm the appointment manually.
Automatic Invoice Reminders
Similar to automated appointment reminders, you can use ReminderCall to send out your invoice reminders, too. The only thing that’s worse that a patient not showing up for their appointment is neglecting to pay for treatments or services rendered. After all, it’s hard to run a private paying cash-based clinic without the cash flow.
Automated Remittance Processing
American clinics who regularly submit claims to Medicare are accustomed to receiving an Explanation of Benefits (EOB) or an Electronic Remittance Advice (ERA) file from their clearinghouse along with payment for treatment or services rendered. Without an EMR system, you would have to manually assign those payments, outstanding balances, etc. to each patient or payors’ profile. But with the help of EMR software like Practice Perfect, this can all be done automatically.
With regards to Canadian clinics, there are several integrations that make your claims submissions seamless. Whether it’s HCAI, TELUS Health, BC Teleplan, or OHIP, Practice Perfect can save your clinic a lot of time by allowing you to interface with these systems directly.